Lola

Privacy Policy

Last updated: March 27, 2026

1. Introduction

Lola ("we," "our," or "us") operates the lola.so website and video generation platform. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our service.

2. Information We Collect

We collect the following types of information:

  • Account Information: When you sign in with Google, we receive your name, email address, and profile picture.
  • Content You Create: Text prompts, uploaded images, and generated videos you create using our platform.
  • Usage Data: Information about how you interact with our service, including pages visited, features used, and timestamps.
  • Device Information: Browser type, operating system, and IP address collected automatically when you access our service.

3. How We Use Your Information

  • To provide, maintain, and improve our video generation service.
  • To authenticate your identity and manage your account.
  • To process your prompts and generate educational cartoon content.
  • To communicate with you about service updates, changes, or issues.
  • To detect, prevent, and address technical issues or abuse.

4. Content Ownership & Generated Videos

You retain ownership of the prompts and materials you provide. Videos generated through Lola are licensed to you for personal and commercial use, subject to our Terms of Service. We may use anonymized and aggregated data from generated content to improve our models and service quality.

5. Data Sharing

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party services that help us operate the platform (hosting, analytics, AI processing).
  • Legal Requirements: When required by law, regulation, or legal process.
  • Safety: To protect the rights, safety, and property of Lola, our users, or the public.

6. Data Retention

We retain your account information for as long as your account is active. Generated content is stored for your continued access. You may request deletion of your account and associated data at any time by contacting us.

7. Security

We implement industry-standard security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Lola is not directed at children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting a notice on our service. Your continued use of Lola after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy, contact us at hello@lightfall.ai.